Terms and Conditions - Website Ordering and Customer Responsibility
Acceptance of Terms and Conditions By placing an order through our website, you acknowledge that you have read, understood, and agreed to comply with the following terms and conditions. These terms and conditions govern the ordering process and your responsibility as a customer.
Order Placement 2.1. Eligibility: You must be at least 18 years old to place an order through our website. By placing an order, you represent that you are of legal age and authorised to make purchases. 2.2. Accuracy: You are responsible for providing accurate and up-to-date information when placing an order, including your name, contact details, and shipping address. We are not liable for any errors or delays caused by inaccurate information provided by you. 2.3. Order Confirmation: Once you have completed the ordering process, you will receive an order confirmation email. This email serves as acknowledgment of your order but does not guarantee its acceptance. We reserve the right to refuse or cancel any order at our discretion.
Product Availability and Pricing 3.1. Availability: All orders are subject to product availability. In the event that an item you ordered is out of stock or unavailable, we will notify you and provide options for an alternative product and the due date for your chosen product. 3.2. Pricing: The prices listed on our website are subject to change without notice. We make efforts to ensure accurate pricing; however, errors may occur. In such cases, we reserve the right to cancel or adjust the order and provide an alternative pricing option.
Customer Responsibility 4.1. Order Verification: It is your responsibility to review and verify your order details, including the products, quantities, prices, and shipping address, before submitting your order. Once submitted, changes may not be possible. 4.2. Account Security: If you create an account on our website, you are responsible for maintaining the confidentiality of your account information, including your username and password. You are solely responsible for all activities that occur under your account. 4.3. Lawful Use: You agree to use our website and place orders in compliance with applicable laws, regulations, and these terms and conditions. You shall not engage in any fraudulent, illegal, or unauthorised activities. 4.4. Third-Party Information: If you provide us with any third-party information, including but not limited to delivery details for your orders, you represent and warrant that you have obtained the necessary consent to disclose such information and for us to use it for the purposes of fulfilling the order.
Order Delivery and Returns 5.1. Delivery: We will make reasonable efforts to deliver your order within the estimated timeframe provided. However, we cannot guarantee delivery dates or times and are not liable for any delays caused by factors beyond our control, such as shipping courier issues or customs procedures. 5.2. Returns and Refunds: Our returns and refund policy is outlined separately on our website. Please review it to understand the conditions, procedures, and timeframes for returning products and requesting credits.
Limitation of Liability 6.1. To the extent permitted by applicable law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of our website, order placement, or any products purchased through our website. 6.2. In no event shall our total liability for any claim, whether in contract, warranty, tort (including negligence), or otherwise, exceed the amount paid by you for the specific product(s) giving rise to the claim.
Modifications to Terms and Conditions We reserve the right to modify or update these terms and conditions at any time without prior notice. It is your responsibility to review